“The Freedom of Information Act will be extended to cover four more public bodies and increase the public’s right to access information, Justice Minister Michael Wills announced today.”
Ministry of Justice, 30th March 2010
“Delays, rudeness and poor claims handling are grounds for ordering financial services firms to compensate customers, the Financial Ombudsman Service (FOS) has said. Payments can be ordered in addition to other remedies.”
OUT-LAW.com, 12th August 2008
Bunney v. Burns Anderson plc and another; Cahill v. Timothy James & Partners Ltd.  EWHC 1240 (Ch.)
“The Financial Services Ombudsman did not have the power to make a direction under s 229(2)(b) of the Financial Services and Markets Act 2000 that would require a respondent to make a money award exceeding the statutory cap provided in the Ombudsman scheme rules.”
WLR Daily, 25th May 2007
Please note once a case has been fully reported in one of the ICLR series the corresponding WLR Daily summary is removed.