Archive for the 'legal ombudsman' Category

New rules for solicitors focus on ends, not means – The Guardian

“Changes in regulation to emphasise outcomes that solicitors need to deliver for clients, rather than how they achieve them.”

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The Guardian, 7th April 2011

Source: www.guardian.co.uk

Consumers warned over deregulation of legal services – The Guardian

“The legal ombudsman has warned that consumers will need to take even greater care checking the regulatory status of firms offering legal services when the legal world experiences its equivalent of the big bang this autumn.”

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The Guardian, 6th April 2011

Source: www.guardian.co.uk

Legal bodies fear government interference – Law Society’s Gazette

“The independence of the legal profession is being threatened by government ‘diktats’ ordering that the websites of three legal quangos be closed, the chair of the Legal Services Consumer Panel (LSCP) told a House of Lords debate this week.”

Full story

Law Society’s Gazette, 10th March 2011

Source: www.lawgazette.co.uk

Why lawyers who fall foul of the legal watchdog should be named – The Guardian

“Complaints are the legal profession’s achilles heel. It was the Law Society’s failure to deal properly with complaints against solicitors in the late 1990s that helped trigger the reform process that led to the Legal Services Act 2007 – and a key element of the act is the new, independent Legal Ombudsman (LEO) service.”

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The Guardian, 24th January 2011

Source: www.guardian.co.uk

High volume of complaints against solicitors as LeO launches – Law Society’s Gazette

“The new Legal Ombudsman handled nearly 500 complaints on its launch day yesterday, taking its first call two minutes after opening at 8.30am while its chief executive was appearing on Radio 4’s Today programme.”

Full story

Law Society’s Gazette, 7th October 2010

Source: www.lawgazette.co.uk

New Legal Ombudsman warns rip-off lawyers – BBC News

“Lawyers who bring the industry into disrepute by charging huge prices for services will no longer get away with it, the new Legal Ombudsman has said.”

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BBC News, 5th October 2010

Source: www.bbc.co.uk

Got a legal complaint? Now you can take it to the new legal ombudsman – The Guardian

“People who are dissatisfied with the service they have received from their lawyer can, from this Wednesday, complain to a legal ombudsman. The ombudsman can compel all regulated lawyers to comply with its investigations, and has the power to impose penalties ranging from apologising to a client, through to paying up to £30,000 compensation.”

Full story

The Guardian, 3rd October 2010

Source: www.guardian.co.uk


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