Archive for the 'ombudsmen' Category

First details of Commission data protection action against UK are revealed – OUT-LAW.com

“Details of the European Commission’s objections to the Data Protection Act (DPA) have been revealed for the first time. A document has been published outlining why the Commission thinks the DPA fails to implement the EU’s Data Protection Directive.”

Full story

OUT-LAW.com, 22nd February 2011

Source: www.out-law.com

Ombudsman to investigate complaints against LSC – Law Society’s Gazette

“The Parliamentary Ombudsman is to investigate complaints of maladministration made against the Legal Services Commission by the Law Society and several law firms over its late claims to recoup payments made on account.”

Full story

Law Society’s Gazette, 4th November 2010

Source: www.lawgazette.co.uk

Public Services Ombudsmen – Law Commission

“The Law Commission is conducting a review of the law relating to the public services ombudsmen. On 2 September 2010, we published a consultation paper, which contains our detailed provisional proposals for reform.”

Full story

Law Commission, 2nd September 2010

Source: www.lawcom.gov.uk

Three million in the queue for compensation over PPI mis-selling – The Guardian

“Nearly three million people who took out payment protection insurance (PPI) sold by banks and other lenders could be in line for compensation totalling more than £2bn after the Financial Services Authority today issued new rules on how firms should handle the flood of complaints over mis-selling.”

Full story

The Guardian, 10th August 2010

Source: www.guardian.co.uk

Regina (Gaunt) v Ofcom (Liberty intervening) – WLR Daily

Regina (Gaunt) v Ofcom (Liberty intervening) [2010] EWHC 1756 (Admin); [2010] WLR (D) 180

“It was not a disproportionate interference with a broadcaster’s freedom of expression, or an infringement of his rights under art 10 of the Convention for the Protection of Human Rights and Fundamental Freedoms, for the regulator Ofcom to find that the Broadcasting Code had been breached by a broadcast interview containing offensive insults and abuse without contextual content or justification, notwithstanding that the finding might inhibit the broadcaster’s unrestrained freedom to conduct similar interviews in the future.”

WLR Daily, 14th July 2010

Source: www.lawreports.co.uk

Please note once a case has been fully reported in one of the ICLR series the corresponding WLR Daily summary is removed.

Jon Gaunt loses high court case over ‘gratuitous’ interview – The Guardian

“Radio presenter defeated in latest stage of legal battle with Ofcom over interview in which he described councillor as a ‘Nazi’.”

Full story

The Guardian, 13th July 2010

Source: www.guardian.co.uk

The new Legal Ombudsman – Bar Standards Board

“On Wednesday 6 October 2010 the Legal Ombudsman (http://www.legalombudsman.org.uk/) will become operational. From this date all complaints from lay clients about barristers, solicitors, and some other types of legal professional should be directed to the Ombudsman’s office. The Ombudsman will deal with service complaints itself and will be able to award compensation of up to £30,000.00 against barristers. It will not investigate complaints of professional misconduct or be involved in the consideration of disciplinary issues. Neither will it consider complaints previously considered by the Bar Standards Board.”

Full press release

Bar Standards Board, 1st July 2010

Source: www.barstandardsboard.org.uk

EU threatens UK again over data protection laws – OUT-LAW.com

“The European Commission will pursue a case against the UK Government through the European Court of Justice (ECJ) if it does not strengthen privacy watchdog the Information Commissioner’s powers within two months.”

Full story

OUT-LAW.com, 25th June 2010

Source: www.out-law.com

Ofcom will take over regulation of all participation TV – OUT-LAW.com

“Media and telecoms regulator Ofcom will take over the regulation of televised gambling, message board and dating services which earn revenue through premium rate phone lines from September.”

Full story

OUT-LAW.com, 11th June 2010

Source: www.out-law.com

Lawyers prepare to hear LeO roar – The Guardian

“Have you ever complained about the service you received from a lawyer? It’s not always the easiest thing in the world: lawyers do not really see themselves as a service industry, and so tend to treat complaints as a personal affront rather than as a chance to ensure their clients have had a good experience.”

Full story

The Guardian, 1st June 2010

Source: www.guardian.co.uk

Administrative Redress: Public Bodies and the Citizen – Law Commission

“On 26 May 2010, we published our report Administrative Redress: Public Bodies and the Citizen. This sets out an overview of the responses to our consultation paper and brings to a close the state liability aspects of the Administrative Redress project. The report is accompanied by a short summary. A press release is also available.”

Full story

Law Commission, 26th My 2010

Source: www.lawcom.gov.uk

MPs to challenge new expenses watchdog over strict rules – The Guardian

“MPs are to challenge the new expenses watchdog, claiming its strict rules are forcing them to lay off staff and compromising their service to constituents.”

Full story

The Guardian, 20th May 2010

Source: www.guardian.co.uk

Press watchdog ‘not toothless’ over Stephen Gately case – BBC News

“The press watchdog has said it is not ‘toothless’ following its handling of a case surrounding the death of Boyzone singer Stephen Gately.”

Full story

BBC News, 19th May 2010

Source: www.bbc.co.uk

MPs warned: cheat on expenses and face ‘a ton of bricks’ – The Guardian

“The parliamentary watchdog has warned MPs that his organisation will come down on them ‘like a ton of bricks’ if they break new expenses rules, saying those who cheat could be fined or have pay docked.”

Full story

The Guardian, 22nd March 2010

Source: www.guardian.co.uk

Administrative Justice and Tribunals Service comes out of the shadows – The Times

“It is unseen, ignored and unloved. The cinderella branch of the justice system deals with more cases than any other — yet it operates largely in the shadows. This is the Administrative Justice and Tribunals Service, handling everything from parking appeals to school admissions, employment disputes to immigration and asylum cases.”

Full story

The Times, 25th February 2010

Source: www.timesonline.co.uk

New ombudsman scheme for legal complaints – Ministry of Justice

“The Office for Legal Complaints has announced further moves to set up a new ombudsman scheme that will investigate and resolve complaints by consumers of legal services.”

Full press release

Ministry of Justice, 9th December 2009

Source: www.justice.gov.uk

Mother wins money back in NHS row – BBC News

“A mother who spent £31,000 on life-saving treatment for her daughter while NHS bodies argued over funding is to get her money back.”

Full story

BBC News, 8th July 2009

Source: www.bbc.co.uk

Office of the Legal Services Ombudsman annual report – Ministry of Justice

“Zahida Manzoor CBE, the Legal Services Ombudsman, has commented on the first steps towards the implementation of the Legal Services Act in her annual report and accounts.”

Full press release

Ministry of Justice, 7th July 2009

Source: www.justice.gov.uk


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